Privacy Policy

When you submit our form, we collect what you type in: property address, full name, phone number, and, if you choose to provide them, email address and a description of your situation. If you check the optional text-message box, we also record that choice and the version of the consent wording you agreed to.

We automatically receive some technical information with any form submission, including your IP address and the date and time (UTC) of submission. We use this only to help evaluate and respond to submissions, including as evidence of opt-in consent if a carrier or regulator ever asks for it.

We use the information you submit to respond to your inquiry, evaluate your property, prepare and communicate a possible cash offer, and, if a sale moves forward, to coordinate paperwork, appointments, and closing. If you opted in to text messages, we also use your phone number to send the kinds of messages described in our Terms of Service.

We do not sell your personal information to third parties, and we do not use it for third-party marketing or advertising.

This website does not use cookies, advertising trackers, or analytics tracking scripts. We do not build an advertising profile of visitors to this site.

We work with a small number of service providers to run our business, such as website hosting, text messaging and phone systems, and similar tools. These providers process information only on our behalf, to help us provide our services, and are not permitted to use it for their own marketing purposes.

We keep the information you submit for as long as reasonably necessary to respond to your inquiry, complete a transaction if one happens, and satisfy our own legal, tax, and accounting recordkeeping obligations. After that, we delete or de-identify it.

Even where a law such as the Texas Data Privacy and Security Act may not strictly apply to a business our size, we choose to offer Texas residents these choices:

• Ask what personal information we have collected about you
• Ask us to delete your personal information, subject to any legal or accounting recordkeeping obligations we may have
• Opt out of text messages at any time by replying STOP
• Not be discriminated against for exercising any of these choices

To make a request, use the contact details in the section below.

To ask a question about this policy, or to request deletion of your information, contact us using the phone number and email address in the footer of this website.

This website is not directed to children, and we do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent version.

This Privacy Policy is also available in Spanish using the language toggle at the top of this page. If there is any conflict or difference in meaning between the English and Spanish versions, the English version controls.